CareCloud Breeze
Breeze by CareCloudredefined medical practice management by integrating disparate workflows into a cohesive platform, facilitating a complete transformation of the CareCloud ecosystem. Through a focused collaboration, my team and I designed a system that not only streamlined administrative processes but also enhanced the patient experience across various healthcare settings.
01
Problem
CareCloud faced significant challenges with antiquated and disjointed workflows within medical practices, which resulted in inefficiencies and a fragmented patient experience. The existing systems were not integrated, causing increased administrative burdens and limiting the potential for practices to deliver seamless care. This disconnection hindered staff productivity and compromised patient satisfaction, necessitating a comprehensive overhaul of the practice management approach.
02
Solution
To address these inefficiencies, I led a team of four designers in the UX development for Breeze. Over six months, we worked closely with CareCloud's product and development teams to craft a unified and streamlined platform. This solution facilitated seamless management across various devices, significantly enhancing usability and ensuring consistency across different healthcare environments.
04
Result
The implementation of Breeze transformed the operational dynamics of over 20,000 patients across the United States. The platform not only streamlined the practice's administrative functions but also significantly enhanced the patient experience. Breeze was shortlisted for the SaaS Awards for Best UX Design. This recognition highlights the platform's impact in simplifying complex processes and delivering a seamless, integrated patient management solution.